Customer support
Contact Us
Contact us through the public channel below for product, order, support, or privacy questions.
Operator
Legal name: Hong Kong Johnny Trading Co., Limited
Operating region: Hong Kong
Store brand: Xinruida Silicone
10086yyd@gmail.com. Include an order number or subject. Never email card numbers, security codes, or account passwords.
How requests are handled
Product and order issues can also be submitted through customer support. Refunds, unusual orders, and other high-risk requests require human review.